At YALLABUY, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the item(s) for a refund or exchange within 10 days of delivery.

Eligibility

• Items must be returned in their original, unused condition with all original tags, packaging, and accessories.
• Customized or made-to-order items are not eligible for returns.
• Digital products and subscriptions are not eligible for returns once the product has been downloaded or activated.

Return Process

1. Contact our customer service team at [email/phone] to initiate the return process and obtain a return authorization number.
2. Package the item(s) securely and include a copy of your original order information.
3. Ship the package to the return address provided by our team.
4. Once we receive and inspect the item(s), we will process your refund or exchange request.

Refunds

• Refunds will be issued to the original payment method used for the purchase.
• Refunds will be processed within 3 business days of receiving the returned item(s).
• Shipping costs are non-refundable, except in cases of defective or incorrect items shipped.

Exchanges

• If you would like to exchange an item, please select the new item and contact our customer service team.
• We will provide you with the shipping details to send the original item back.
• Once we receive the original item, we will ship the new item to you.

If you have any further questions or concerns, please don’t hesitate to contact our customer service team at +20 102 111 0557. We’re here to ensure you have a pleasant shopping experience.